Hosted Bug Tracking and Project Management System

BugHost Privacy Policy

This is the web site of BugHost.com. Our postal address is: PO Box 3106 Portland, OR 97208. We can be reached via e-mail at or you can reach us by telephone at 503-345-4349. The terms listed in our privacy policy may change from time to time, without notice. The terms can be found at: http://www.bughost.com/privacy.asp

We are committed to protecting the privacy of our customers! If at any time you feel as though we have not taken adequate steps to privately maintain personal information or protect the data or personal information that you provide to us, please let us know at the address, phone number, or email address listed above and we will make every attempt to correct our practices of protecting your privacy.

Site Registration: For each visitor to our Web page, our web server automatically recognizes no information regarding the domain or e-mail address. We collect information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to notify consumers about updates to our web site and to keep members of your organization informed of data that you provide.

Cookies: We use cookies solely to keep session information as you move throughout the site, such as login information. Cookies and session information are destroyed once you log out, unless otherwise indicated that you wish to have us remember your login information the next time you visit. We also use cookies to tie a referral to an affiliate member of our affiliates program. This information is used solely to give credit to an affiliate member who referred a new customer. The cookie is destroyed after a successful signup or 30 days after the referral and it is not used to track any other activity. We do not track the movement or activities you do at the site with these cookies, nor do we share any cookie information with any other party.

Email Lists: We have independent emailing lists that we maintain for internal use only. We do not sell, rent, or otherwise offer our email lists to any other party. We occasionally send email to opt-in subscribers who will be clearly notified of the usage of the email and and opt-out link to be completely removed from the list. Once removed, we will never send email for that same type of list again, unless the same email address is added to the list again by that user or another user on behalf of that user.

We also have a 3rd-party email distribution list which we may use for announcing information on behalf of other parties. The email lists will not be shared with these 3rd parties. Only those who opt-in to this list will receive such emails.

Refer a friend: When a user refers another person to the BugHost Web site, we maintain the contact information for our own use. We may send email to a referred address along with the name and email address of the person who made the referral. The referred party may opt-out of such emails and be completely removed from any mailing list that he or she is a member of. Emails sent to this user will be clearly identified as to how their information was received and provide a link to be removed. BugHost will protect referral information like any other personal information we collect, as outlined in this privacy policy.

Telephone Information: The main purpose of listing a telephone number is to share it within your own organization to other members of the account. Persons who supply us with their telephone numbers on-line may also receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address.

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. We do not allow access to cookies or other personal information with these advertisements.

Affiliates Program: The Affiliates program requires certain personal information about our members, such as banking information, a Social Security Number (SSN) or Employment Identification Number (EIN), and a physical address. This information is requested for tax reporting purposes and is not shared or used for any other purpose. This information may be presented to the Internal Revenue Service, if required, along with payments that were made to the affiliate partner.

When an affiliate refers another individual, we treat that referred customer like any other and protect their privacy under the same terms listed in our privacy policy. We do not track extra movements during their visits nor any additional information about how that customer uses the service. An affiliate member does not have access to any personal information about a referred customer.

Unanticipated Use: From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.

Requesting Contact Information: Upon request we provide site visitors with access to their own contact information, if provided (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at the above address. Consumers can have this information corrected by sending us e-mail at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.